Updated August 17, 2021
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS TERMS, CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS AND CONDITIONS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS. BY PLACING AN ORDER FOR SERVICES, INCLUDING BUT NOT LIMITED TO ON-LINE PROGRAM(S), FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
Privacy
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
Electronic Communications
When you visit Shop.sovos.com (herein “Sovos”, “we”, “us”, or “website”) or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sovos or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sovos, with copyright authorship for this collection by Sovos, and protected by international copyright laws.
Trademarks
Sovos’ trademarks and trade dress may not be used in connection with any product or service that is not Sovos’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sovos. All other trademarks not owned by Sovos or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sovos or its affiliates.
License and Site Access
Sovos grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sovos. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sovos. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sovos and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Sovos’ name or trademarks without the express written consent of Sovos. Any unauthorized use terminates the permission or license granted by Sovos. You may not use any Sovos logo or other proprietary graphic or trademark as part of the link without express written permission. All rights, title, and interest in or to any copyright, trademark, service mark, trade secret, and other proprietary right relating to this website and the related logos, product names, etc. are reserved and all rights not expressly granted are reserved by Sovos. You may not obscure, alter, or remove any copyright, patent, trademark, service mark, or proprietary rights notices on any product.
Your Customer Account
To access the website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the website that all the information you provide on the website is correct, current, and complete. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you are responsible for all activities that occur under your account or password. Sovos and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or reject or cancel orders in its sole discretion.
Fees
Fees for courses are as set forth on this site and are subject to change at any time in Sovos’ sole discretion without notice. You shall be responsible for payment of all taxes (excluding those on Sovos' net income) relating to the access or use of the website, as well as the purchase of any products or services from Sovos, except to the extent a valid tax exemption certificate or other written documentation acceptable to Sovos to evidence your tax exemption status is provided by you to Sovos prior to the access or purchase of any products and/or services on the website. Fees do not include charges for shipping and handling. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Payment is due immediately upon purchase through a credit card transaction. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order
Risk of Loss
All items purchased from Sovos are made pursuant to the following shipping protocols. Sovos will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs Sovos incurs in the processing, handling, packing, shipping, and delivery of your order. Risk of loss and title for such items pass to you upon our delivery to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Product Descriptions
Sovos does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Sovos itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. THIS SITE IS PROVIDED BY SOVOS ON AN "AS IS" AND "AS AVAILABLE" BASIS. SOVOS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SOVOS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOVOS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SOVOS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SOVOS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Compliance
By visiting Sovos, you agree that you shall comply with all applicable laws and regulations, including but not limited to any privacy and/or anti-corruption laws.
Applicable Law
By visiting Sovos, you agree that the laws of the Commonwealth of Massachusetts, U.S.A., without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Sovos or its associates.
Disputes
Any dispute relating in any way to your visit to this website created by Sovos or to products you purchase through Sovos shall be submitted to confidential arbitration in Massachusetts, U.S.A., except that, to the extent you have in any manner violated or threatened to violate Sovos’ intellectual property rights, Sovos may seek injunctive or other appropriate relief in any state or federal court in the Commonwealth of Massachusetts, U.S.A., and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification, and Severability
It is your obligation to review Sovos’ other relevant policies, made available on this website, or upon your request. These policies also govern your visit to Sovos. We reserve the right to make changes to our site, policies, and these Terms and Conditions without prior written notice at any time, in our sole discretion. Any changes to the Terms and Conditions will be in effect as of the “Updated Date” referenced within these Terms and Conditions. You should review these Terms and Conditions prior to purchasing any Services that are available through this site. Your continued use of this site after the “Updated Date” will constitute your acceptance of and agreement to such changes. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Sovos provides online learning programs through a Learning Management System (LMS) platform provided by a third-party named Community Brands, Inc. To learn more about Community Brands and how they process data please visit https://www.communitybrands.com/privacy-policy/.
Questions:
Questions regarding these Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support staff by calling 678-981-7053. Or you can email us at: StatEducationServices@sovos.com.
Entire Agreement. These Terms and Conditions and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms and Conditions